Agentic CRM for Australian mortgage brokers
Get more deals.
Settled.
Pipeline, AI agents, automations and compliance, built for Australian brokers.
Deal · SC-2026-001
Sarah Chen — Refinance
Submitted$640,000 · ANZ → Macquarie
Comms agent · drafted SMS
Conditional approval — Macquarie 6.04%
Intake agent · qualified 3 leads
From Facebook ads, auto-routed
BID agent · drafted reasoning
4 lenders compared · 14 evidence items linked
A 12-second walkthrough
Pipeline. Draft. Approve. Settled.
Wired into the lenders Australian brokers actually use
The Big 4 — CBA, Westpac, ANZ, NAB — plus 30+ AU lenders. AFG · Connective · LMG · Loan Market · Choice — all major aggregator panels supported.
The problem
Most CRMs were built for dinosaurs.
Clunky tabs, doc chasing in Outlook, BID in Word. You went broking to help families, not feed a portal.
Settled is the opposite. Calm, fast, quietly doing your busywork.
One pipeline, end to end
Leads, deals, clients — sorted by what needs you next.
AI agents in your voice
Agents draft the work. You press approve.
Lender matching that knows AU
Policy, servicing and pricing for every lender on your panel.
Compliance that defends itself
BID, audit trail, evidence pack — one click. Built for ASIC.
A client portal you'd send your mum
Mobile-first fact find. Live status. Your brand.
Real teammate seats — free
Real logins. Real attribution. No more shared passwords.
Early access
Tired of stitching seven tools together?
Settled is the one workspace your broking day fits inside. Get on the early-access list.
AI agents
5 AI agents working alongside you.
They draft. You approve. Nothing sends without your say-so. Queue first — never in a client's inbox without your approval. No black box, no vibes.
Comms
Drafts client SMS & email
Drafts the message in your voice. You approve, it sends.
Intake
Qualifies new leads
Cleans up new enquiries. Nudges cold leads back to life.
BID
Drafts your Best Interests Duty record
Structures your BID record. You sign off. Evidence attached.
Naming
Files & deal labels
Renames 'payslip-final-FINAL.pdf' into something findable.
Retention
Watches your back book
Spots fixed-rate expiries before another broker does.
More coming
Roadmap
Settlement, check-ins, referrals. Tell us — we'll build it.
Automations
16 automations. On day one.
Welcome SMS, conditional-approval congrats, RBA alerts, Christmas cards.
Toggle on what you want. Nothing sends without your approval.
Welcome SMS
When a new lead lands in pipeline
Document chase
Polite nudge for outstanding docs
Conditional approval congrats
Auto-drafted, in your voice
Settlement countdown
T-5, T-1, settlement day
RBA rate alert
Within minutes of a cash-rate call
Fixed-rate expiry
60-day heads-up to your back book
Birthday card
On the day, with a real signature
Annual review
12-month tap on the shoulder
Christmas card
Branded, scheduled, on time
Lead re-engagement
Wake cold enquiries back up
Referral thank-you
Triggered by the referring source
BID reminder
Before submission — flagged in queue
Compliance & BID
Built for ASIC. Quiet about it.
BID, audit trail, evidence pack — generated as you work. One-click export.
Sarah Chen — Refinance
$640,000 · ANZ → Macquarie · BID drafted by agent
Client objectives
Lower repayments and offset facility for partner's salary.
Loans considered
ANZ Simplicity (current), CBA Wealth, Macquarie Basic, ING Mortgage Simplifier.
Recommendation reasoning
Macquarie Basic — 6.04% comp, full offset, no app fee. Saves $214/mo. Servicing meets policy.
Why not the alternatives
ING cheaper rate but no offset. CBA higher comp. ANZ retain offer not competitive.
Drafted by BID agent · 14 evidence items linked
What brokers told us
We talked to 47 brokers before writing a line of code.
The same complaints kept coming up. So we built the opposite.
I spend more time on data entry than on actual broking. The CRM is fighting me.
Broker · Sydney
8 years broking
My assistant and I share a login because the software charges per seat. It's a compliance disaster waiting to happen.
Broker · Brisbane
14 years broking
Half my fact finds get abandoned because clients can't finish them on a phone. We're losing deals to the form.
Broker · Melbourne
3 years broking
Pricing
One plan. Free teammates. No contracts.
Teammate seats free, forever. Broker seat below your aggregator software, and the broker seat will be priced under what your aggregator software charges today.
See the pricing page →
Foundation broker
Locked-in foundation rate for early-access brokers.
- Unlimited deals & clients
- All AI agents (Comms, Intake, BID, Naming, Retention)
- All 16 automations + custom automation builder
- Free teammate seats — invite as many as you need
Early access
Be one of the first 100 brokers on Settled.
Drop your email. We'll show you Settled with one of your real deals.
No spam. No drip sequence. We email you when there's something real to show.